Information Collection & Use

This policy describes the privacy practices for Property Matrix, and the ways we collect store, use and
protect your personal and non-personal information on our web site, which link to this Privacy Policy which
includes, without limitation, PropertyMatrix.com.

Property Matrix offers web-based property management software solutions (the “services”). For questions
or feedback on this policy or our privacy practices, please email us at info@propertymatrix.com.

Uses of Information

Property Matrix collects information from individuals who visit the Company’s web site (“visitors”) and
individuals who register to use the services (“customers” or “users”). You do not need to register in order to
review the content on this web site as a visitor. Any personal information submitted to us is optional and we
use it solely for the purpose for which it is collected or for communicating with you regarding the services.
At a minimum we ask for your name, email address, company, state, and contact phone number so that we
may communicate with you.

COMMUNICATIONS FROM THE SITE

Special Offers and Updates

We will occasionally send visitors and users information on our products, educational offers and our
newsletter. We will use your name and email address to send these communications to you. Out of respect
for your privacy, if you’d prefer not to hear from us you can choose not to receive these types of
communications. Please see the “Choice and Opt-out” section below.

Services-related Announcements for Users

We will send you services-related announcements as needed. For instance, as we add software
enhancements we may send you an email notification. These emails are necessary for the maintenance of
your account with us.

Personally Identifiable Information

Customers use our product to host business data and information related to their business. That business
information is considered confidential to our customers. Property Matrix will not review, share, distribute, or
reference any such business data except for the purpose of resolving a problem, providing customer
support or to investigate a suspected violation of our business agreement.

We do share personally identifiable information as follows in order to maintain your customer account with
us:

All financial and billing information that we collect is used solely to bill for our services. Property Matrix uses
a third-party credit card processor to assist us in processing customer payments. This processing partner is
not permitted to store, retain, or use the personally identifiable information provided, except for the sole
purpose of credit card processing.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we
believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court
order, or legal process served on us.

Choice and Opt-out

If you no longer wish to receive our newsletter or promotional communications, you may opt-out
of receiving them by emailing us at info@propertymatrix.com. You may also contact us by phone at 800-795-4100
or via postal mail: Property Matrix, 6041 Bristol Pkwy Ste 200b, Culver City, CA 90230 to opt-out.

Log Files

As is true of most Web sites, we gather certain non-personally identifiable information automatically and
store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, operating system, date/time stamp, click stream data and other fields.

We use this information to analyze trends, to administer the site, to track users’ movements around the site
and to gather demographic information about our user base as a whole.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies make
web surfing easier for you by saving your preferences while you are at the web site. The use of cookies is
an industry standard, and as such, you will find them at most major websites. By showing how and when
visitors use the web site, cookies help us see which areas are popular and which are not. Many
improvements and updates to the web site are based on such data as total number of visitors and pages
viewed. This information is most easily tracked with cookies. We use the information from cookies only to
provide services better tailored to our users’ needs.

Testimonials

We post a list of users and testimonials on our web sites that may contain information such as the users’
names and titles. We obtain the consent of each user prior to posting any information on such a list or
posting testimonials.

Use of Google User Data

Access and Authentication: Our application utilizes Google API Services for user authentication. When you sign in with your Google account, we access your email address and the link to your Google avatar. This integration streamlines your login experience and personalizes your user interface on our platform.

Data Usage: We use your Google-provided email address solely for sign-in purposes. The link to your avatar is utilized to personalize your profile within our application.

Data Storage and Sharing: The email address and the link to your avatar from Google are stored securely in our systems. We do not share this information with third parties, except as required for the functioning of our platform or as obliged by law.

Limitation of Use: The use of Google user data by our application is strictly limited to the purposes outlined in this policy. Our handling of your Google user data is transparent and confined to what is necessary for authentication and enhancing your experience on our platform.

By using our services, you agree to the terms regarding the use of your Google user data. Our commitment is to protect your personal information and maintain clarity in our data practices.

Deletion of Facebook User Data

If you've integrated your Facebook account with Property Matrix and wish

to remove this data, you will need to contact our support team for assistance.

Please follow these steps:

Compose an Email: Open your email client and create a new email.
Recipient: Address the email to support@propertymatrix.com.

Subject: Use the subject line Request to Delete Facebook Data.

Body: In the email body, clearly state that you wish to delete all Facebook data associated with your Property Matrix account.

Make sure to include any relevant details such as your account username or the email address associated with your Property Matrix account.

Send the Email: Once you've completed the above steps, send the email.

Confirmation: After sending the email, you will receive a confirmation from our support team. They may ask for additional information to verify your identity.

Follow Further Instructions: Comply with any further steps provided by our support team

to complete the data deletion process.

Completion: Once your request is processed, you will receive a final confirmation email stating that your Facebook data has been

successfully deleted from Property Matrix.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by emailing
support@propertymatrix.com, or by calling 800-795-4100 or via postal mail at:
Property Matrix, 6041 Bristol Pkwy Ste 200b, Culver City, CA 90230

(Last Updated: November 13, 2023)