Accessible Management

No matter if you manage 50 units or 500, there’s a lot to do as a property manager, and it’s almost impossible to do it all yourself. Having to coordinate with all the tenants, vendors, and property owners quickly becomes unmanageable with just one person. Working with a team is important, but even more important is making sure that everyone has access to what they need, and can’t access what they shouldn’t. With online property management software, have complete control over what your team, your tenants, your vendors, and your owners can see.

Your Team’s Access

Whether it’s just you and a couple partners, or an expansive property management team, you need to all be able to handle anything that comes your way. If only one person has been emailing a tenant for an urgent maintenance issue, for example, problems quickly arise if that person is sick or gone for the day. With online property management software, it becomes easy to spread the work and access out across your team. With communication like in the previous example, it can all be done directly through the system, allowing anyone on your team with access to see past messages and reply to tenants, cutting out the need for one person to take on all the responsibility. And with the ability to create and operate multiple administrative accounts, your whole team can access all the documents, maintenance requests, and new applicants on the system. No longer is it one person’s responsibility to control everything, now your team can work together, lightening the load on everyone’s shoulders.

Custom User Roles

For you and your team, it makes sense to have access to all the information and properties that you manage, but for vendors, tenants, and owners, not so much. You don’t want an owner of one building to see all the sensitive information of another building, or for tenants to see other tenants’ data. With online property management software, you can create custom user roles that can be applied to owners, vendors, and tenants to make sure that they are seeing what they need, and not seeing what they don’t need. By being able to create an unlimited number of these roles, you are able to make them as specific as possible, choosing exactly what each role has access to. And if you do have a large team, you can even make special admin roles to determine who can read or edit certain documents. This way, you know everyone has easy access to the things they need like maintenance requests and reports without you having to send them over, but you also know who can’t access things they should not. With the power in your hands, everyone you coordinate with is able to best use the property management system, giving you time to work on building your business.

Access Your Business

Whether you want a vendor to easily check out maintenance requests, or for an owner to have monthly reports directly shown to them, managing access to documents and information has never been easier. Here at Property Matrix, we make it simple to assign access and control to any person or role you may be interacting with. And by being able to have your team take the lead, you are freed up from small, time-consuming tasks, and are able to have more time to work on elevating your business. Schedule a demo with Property Matrix today and see how else we can help structure and streamline your business!